Business English: Role-playing activities part 2

8th May 2020

A second job market or careers fair activity, following on from the previous blog.

The idea is for some students to work for a recruitment agency, while other students search for an appropriate career. The recruiter will interview the candidate then suggest possible jobs.

Students will develop speaking skills in both asking and answering questions, as well as having an opportunity to practise using new vocabulary, phrases and terminology.

This time the focus is on office work, future executives, movers and shakers, and is aimed at business graduates and professionals.

Again, the name of the company is important. They use a London icon, symbol of reliability and stability to attract clients.

Big Ben Consulting

The biggest name in the City since 2009. Specialists in white collar recruitment. 

World-wide reputation for matching the best people to the best jobs.

Start your countdown to a new career NOW with Big Ben 

Don’t put it off any longer – visit our website www.bbenc.com.uk/vn

email on info@bbenc.com.uk/vn

Don’t put up with the rest – try the best

Big Ben Consulting

Our top three positions

Number One: Trainee Marketing manager. Pharmaceutical company

International company wishing to increase it’s presence in Vietnam requires young person to set out on a career in Marketing. 

No experience required but must be presentable and willing to work hard.

A degree in Marketing or business studies is preferred.

Candidate must be enthusiastic, reliable, honest, trustworthy, able to work as a team as well as on own initiative.

General computer skills required. English essential. Clean police record.

Salary entry band £11K – £12.45K, rising annually.

Number Two: Junior Sales. Import / export

Learn the art of selling with this Singapore-based company. New office in central business district require a young person. No experience required, full training given. Deal with customers by phone, email and face-to-face. Candidate must be highly presentable, highly motivated and want to make a high income. Must own new business suit. Must be confident, sincere, persuasive and articulate. English at IELTS 7.5 or above a must.

Salary basic (to be negotiated at interview) plus commission. 

Number Three: Junior accountant. International logistics company.

Position opened up for accounting junior. Entry level position with guaranteed job after period of probation. Degree preferred but not essential. Work to a routine. Would suit quiet, dependable, hard working, serious-minded person.

Be part of a small team. Benefits include free membership of company chess team and a safe and secure future. 

For more details, contact us online or drop in to one of our shops. 

Adult Speaking Class, Level 3. Theme: Job interviews

12th February 2020

Image result for job interview

Interview Language

Many interviews have similar questions. Read the following and then role-play with a partner. Feel free to add your own information, or make up something new.

Possible questions:

What experience do you have ? // What do you know about the company ? // Have you ever had to work to a deadline ?

Image result for great job interviews

Tell me about yourself

I was born in …. and I graduated from …. University in 2014 with a major in Business Administration. Since then I’ve had two year’s experience in administrative work at ABC and XYZ Corporation.

I’m a very organised person, well-balanced and efficient. I’m hard-working and dedicated.

In my free time, I like to travel and I love to paint. Furthermore, I enjoy going out having coffee with friends.

What do you know about (COMPANY) ?

XXX are an established company with a good reputation. They help …….. and there are over (xx) sites in VN (or your country).

What are your strengths ?

I feel I am easy-going, hard-working, careful and diligent. I think my greatest strength is my positive outlook, even during times of stress. I can work under pressure and I really enjoy a challenge. Lastly, I like working in a team.

What are your weaknesses ?

Well, my English isn’t perfect, so this will be a great chance to improve. Maybe I can be a little quiet sometimes; that’s why working as part of a team will help bring me out.

Can you give an example of when you had to deal with an angry customer ?

One time, a customer didn’t like the price of a visa, and he began shouting and getting angry. I asked him if I could explain the reason. I then told him how it wasn’t our fault, but that I understood his anger and said sorry. Then I told him he could check elsewhere, but we would still be happy to serve him. He calmed down, said sorry to me and bought the visa and was happy.

Where do you see yourself in two years ?

My short-terms goals are to work hard and efficiently, so I can master this job. However, in the long-term, I would be interested in possibly doing more courses so I could be a manager.

What can you bring to the job ?

I’m very friendly and enjoy working with people. I always try to be happy at work and share my positive outlook. I’m very motivated and open to learning. I’m very excited about being a part of this great company.

Do you have any questions ?

May I just ask, what career opportunities are there at XXX ?

It is not a good idea to ask immediately about salary, money and bonuses, although this is an important part of the interview process.

Image result for great job interviews
Congratulations, when can you start ?

Listening practice

From BBC Learning English: http://www.bbc.co.uk/learningengli0sh/english/features/english-at-work/02-the-interruption

A good example that comes to mind…

I’m particularly proud of…

Time-keeping is important to me.

Firstly, this job is an ideal match for my skills and experience.

Secondly, …

Above all, the reason I want this job is …

Image result for great job interviews

Key words: 

highly motivated

can work on my own initiative

proactive

team-player

ready for a challenge

Speaking Practice:

Now you have some new words and phrases, interview each other again, making sure to really sound like the ideal person for the job.

Working in English. Being a TA (teaching assistant)

Image result for teaching assistant
Image result for angry parents

How would you handle (answer) these questions ?

How often do you communicate in English ? Have you ever used English in a work environment ?

Two teachers need things at the same time; how would you prioritise ?

How would you deal with a rude teacher ? What would you do if you had a problem with a certain teacher ?

Could you work as a team member ? Could you take orders from a younger person ? 

Some students come to you and say they don’t like a certain teacher. What would you tell them ?

Teachers earn much more than Viet staff. How do you feel about that ?

Some parents may be very angry about a grading a teaching gave. If they came and shouted at you, how would you cope ?

Can you give an example of a time when you dealt effectively with an angry customer ?

How do you see this role ? What do you imagine you’ll be doing ?

The work may become routine. Do you think you will get bored ?

Part of the job-description involves keeping a safe environment. What do you think that means ?

A child has a nosebleed; what would you do ?

A child is being noisy and shouting when the teacher speaks. What would you do ?

A child swears in class, but his parents are angry at you when you criticise the student. However, the teacher insists you phone the parents to complain.

Image result for teaching assistant unrurly class