Adult Speaking Class, Level 2 part 2

Contents

At the bank

Complaining in shops

Grammar / past tense exercise / reflexive verbs

Past time expressions

Pronunciation quiz

Sentence building and speaking exercises

Telephone speaking

Vocabulary booster

At the bank

A typical High Street bank
bank interior with counter

What can you do at a bank ?

Deposit money: put money into your account

Withdraw money: take money out of your account (at the counter or by ATM)

Exchange money: buy foreign currency

Check the exchange rate. How the Vietnamese Dong compares with other currencies

Open or close an account

Speaking practice:


Clerk: 
Good morning. Can I help you?

Customer: Yes, please. I would like to open an account here.

Clerk: OK. Do you have any ID?

Customer: I have my driving licence; is that enough?

Clerk: Well, we need two forms of ID, and something with your home address.

Customer: OK, well I also have an electric bill with my name and address on it.

Clerk: That’s fine. Just give me a few minutes to open your new account.

People at the bank

bank manager / bank clerk (UK) / bank teller (US) / security / customer adviser 

Teller: Hello. Can I help you?

Customer: Yes, please. I’d like to deposit this cheque into my account.

Teller: Certainly. Do you have your account number?

Customer: No, but I have my bank card. Is that enough?

Teller: Yes, that’s fine. OK, that’s all done!

Customer: Thanks!


What else can you do at a bank ? 

Bank charges – interest 10% APR

mortgage – a loan for a home or building

What are your opinions of this cash-flow solution ? (payday loans) https://www.youtube.com/watch?v=37YZREaPvI4

Complaining in shops, returning items

https://www.teachingenglish.org.uk/article/rants-raves-returning-goods-a-shop

What is the problem with the shoes ?

What are the shop asking for ?

What is the situation in your country ? Is is possible to return items ? Do you get money back or shop credit ?

What do you think of this complaint ? https://www.youtube.com/watch?v=xNxaDllhMyg

Grammar: Past Tense exercise

Past Tense exercise. Use the appropriate verb.

Tom (to be) born in Sydney and (arrive) in Viet Nam in 2015. He (work) as an engineer in District 1 but (want) to work near his home in Go Vap. Last week, his wife (have) a party. Firstly, she (buy) a fancy new dress and shoes then (cut) her hair. She (dance) all night and we (hear) her singing. In the morning, she (catch) a plane and (fly) to Australia.

Grammar: Reflexive verbs:

Notice the reflexive verbs: 

You may find yourself / you may ask yourself

What are they doing ?

He is shaving … /// She is looking at …

The man is teaching …… lip-reading
They are enjoying …

Past time expressions

Not for a long time / not recently / oh, I can’t recall it was so long ago

quite recently / fairly recently / about a month or so ago 

last week / last month / last year / yesterday / just this morning

the day before yesterday / a fortnight ago / ages ago / I’ve never done that

Pronunciation Quiz

What words are being said ?

Cheese or cheers / Ship or sheep / close (the door) or close (near) 

work or walk / heard or hurt / house or ours / open or a pen 

Sentence Building & Speaking Subjects

laptops / holidays / engineering / travelling

motorbikes / family / living in your hometown / modern life / traditions

Introduction

1st point

2nd point

anecdote (personal story)

conclusion

Laptops are an incredibly useful piece of technology. They can be used for work, hobbies, music, and to stay in touch with friends.

I use my laptop every day. I plan lessons and use the internet to search for lesson notes, English language games and interesting video clips to show my students.

Because I live so far from my home country, I find the internet essential. I can maintain contact with friends and family by using: Skype, Facebook, Viber, Instagram … well, there are so many social media sites.

I like Apple; I know there are very expensive, but they seem to work so well. I rarely have a problem with my computer which is great because I know nothing about IT.

There was one issue I had in Vietnam. My plug snapped and I had to buy a new cable. I eventually found a store in Quan 3. I had to wait 30 minutes but finally a man came with an ‘Apple’ plug … and it was less than half the UK price.

To conclude, laptops are part of my life. I use them every day for work, relaxing and chatting with friends.

Tips: If you need time to think before answering, use one of the following phrases:

Let me think (about it)

How can I put it … ?

What’s the word … ?

What is happening ?

Make long sentences: what are the people doing, what are they wearing, what do they look like ? Then, why are they doing it ? What is the story ?

Speaking Practise:

Holiday in Canada

Ron and Sid are on holiday in Canada. They are hungry but it’s cold outside.

Ron Come on, there’s a KFC franchise nearby. I’m starving !

Sid Sounds good, let me get my coat … and hat and gloves and scarf.

Ron Yeah, it’s freezing outside. This is worse than Sapa.

Sid Tell me about it ! It takes me 10 minutes to put all these clothes on.

Ron They have shovelled the snow so the path is safe. Are you ready ?

Sid Ready ! I love staying here although it’s so cold.

Ron According to the news, this is the worst winter for 16 years.

Sid Let’s go. I need some hot chicken.

Ron And some damn fine coffee.

Note the expressions ‘this is worse than …’ & ‘according to’

It is cold in Sapa BUT it is much colder in Canada: This is worse than Sapa.

John said Peter was leaving: According to John, Peter was leaving.

Try these sentences:

It is noisy in New York but much nosier in Sai Gon: This is worse than New York !

Karaoke was loud on Friday but louder on Sunday:

The test was hard on Monday but much harder on Tuesday:

New Boss

Nick and Fred are discussing (talking about) their new boss

Nick Have you seen the new boss ? She looks very professional and a little scary.

Fred No, I have spoken to her. She’s quite friendly although a bit serious.

Nick I like her business suit. Is it a designer label ? It looks expensive.

Fred Maybe it’s French or Italian. I think she will be dependable.

Nick She can’t be worse than the old boss. He had a screw loose !

Fred He was a little arrogant and very bossy. And hard as nails.

Nick He was crazy. According to Jerry, he didn’t want to pay any bonuses.

Fred That’s why he got such a negative backlash. I’m glad he’s gone.

Nick Jerry and I are also very glad.

Reflexive verbs:

Sam Allow me to introduce myself. My name’s Sam and I’m Australian. Good day !

Pat Hi, Sam, nice to meet you. How did you get here ? By Uber or taxi ?

Sam No, mate, I drove myself. My wife and I always drive ourselves.

Pat Yeah, taxis are a luxury. Sorry, I’m Pat. Please help yourself to beer.

Sam I like the sound of that. Are you the one that wrote me the email ?

Pat Yeah. Sorry if my English is not perfect; I’m teaching myself.

Sam No problems, you speak well. Those people are really enjoying themselves.

Pat Of course, Vietnamese love free beer but we behave ourselves.

Sam Not me ! Last time I had too much, I fell down and hurt myself.

Pat Where’s your wife ? I think I saw her earlier ? She has blonde hair, right ?

Sam Nah, she’s a brunette. She’s out buying herself a new dress. And new shoes !

Pat I get it ! I do the working, my wife does the spending.

Symbols

Sid It’s so cold in Germany. Have you ever experienced snow or minus temperatures ?

Lyn No, never, I hate the cold. Hang on a minute … yes, I was in Sapa once.

Sid I’m going there once the schools break up. Are you going to the staff party ?

Lyn Possibly. What time do the festivities kick off ?

Sid Around seven I guess. What are those pictures ? Is it for a project ?

Lyn Yeah, exactly. I have to make a presentation about countries so I’m using symbols.

Sid OK, let’s see … I know three lions means England and the eagle represents USA

Lyn The hammer and sickle, of course, is Russia. Do you know the towers ?

Sid Malaysia. Kuala Lumpur. I was there on business once. Amazing food.

Lyn How about the other two ? The first one is a mythical creature.

Sid From Egypt, near the pyramids. Remind me of the name.

Lyn The Sphinx. She has a woman’s face, a lion’s body and an eagle’s tail.

Sid The last one ? That’s Jesus … hang on a minute … I know, in Brazil, right ?

Telephone speaking

Listening practice: IELTS listening to phone numbers (0.55 – 3.06)

Listen out for:

You can get hold of me / you can reach me at (phone number) = my number is …. 

Mia:Hello, you’ve reached the marketing department. How can I help?
Rich:Yes can I speak to Rosalind Wilson, please?
Mia:Who’s calling please?
Rich:It’s Richard Davies here
Mia:Certainly. Please hold and I’ll put you through.
Rich:Thank you.

Mia:Hello, marketing.How can I help?
Rich:Could I speak to Jason Roberts please?
Mia:Certainly. Who shall I say is calling?
Rich:My name’s Richard Davies .
Mia:Just a second – I’ll see if he’s in. Hang on a moment, I’m just putting you through.

Vocabulary booster:

Match the words with their opposite meanings

generous // hard working

reliable // light-hearted

serious // arrogant

lazy // selfish

modest // unreliable

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