31st January 2022
Many interviews have similar questions. Read the following and then role-play with a partner. Feel free to add your own information, or make up something new.
What experience do you have ?
What do you know about the company ?
Have you ever had to work to a deadline ?
Tell me about yourself
I was born in …. and I graduated from …. University in 2019 with a major in Business Administration. Since then I’ve had two year’s experience in administrative work at ABC and XYZ Corporation.
I’m a very organised person, well-balanced and efficient. I’m hard-working and dedicated.
In my free time, I like to travel and I love to paint. Furthermore, I enjoy going out having coffee with friends.
What do you know about (COMPANY) ?
DFG are an established company with a good reputation. They help …….. and there are over (x) sites in VN (or your country).
What are your strengths ?
I feel I am easy-going, hard-working, careful and diligent. I think my greatest strength is my positive outlook, even during times of stress. I can work under pressure and I really enjoy a challenge. Lastly, I like working in a team.
What are your weaknesses ?
Well, my English isn’t perfect, so this will be a great chance to improve. Maybe I can be a little quiet sometimes; that’s why working as part of a team will help bring me out.
Can you give an example of when you had to deal with an angry customer ?
One time, a customer didn’t like the price of a visa, and he began shouting and getting angry. I asked him if I could explain the reason. I then told him how it wasn’t our fault, but that I understood his anger and said sorry. Then I told him he could check elsewhere, but we would still be happy to serve him. He calmed down, said sorry to me and bought the visa and was happy.
Where do you see yourself in two years ?
My short-terms goals are to work hard and efficiently, so I can master this job. However, in the long-term, I would be interested in possibly doing more courses so I could be a manager.
What can you bring to the job ?
I’m very friendly and enjoy working with people. I always try to be happy at work and share my positive outlook. I’m very motivated and open to learning. I’m very excited about being a part of this great company.
Do you have any questions ?
May I just ask, what career opportunities are there at ABC ?
It is not a good idea to ask immediately about salary, money and bonuses, although this is an important part of the interview process.
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